How long does it take to Setup my Hosting and do I also need a Domain?

At SiteHostar your Hosting is Setup Automatically and Instantly right after Payment has been Made. All details regarding your Hosting will be E-Mailed to you!

When you order you will need to Either already have a Domain name or Purchase a Domain Name. If you already have a Domain simply Point the Nameservers to our Servers (You can read more about Nameservers below). If you don't have a Domain yet you will have to Purchase one either from SiteHostar or from a Domain Registrar.

In short, you need a Domain name first to buy a Hosting Package, however, the Hosting Account is set up Automatically!

what is the Difference between SiteHostar Shared and WordPress Hosting?

There are only two Differences between these three types of Hosting Packages:

1. Customer Support: For Shared Hosting we can only provide Limited Support. While for WordPress Hosting we can also provide WordPress Specific Support!

2. Backups: Generally, the more expensive the Hosting Package you buy, the higher the frequency we make backups of your data. However, our backups do not substitute your responsbility to make backups yourself of your own websites and data as well!

Which SiteHostar Hosting (Shared, WordPress) would you recommend for my Website?

There are two major factors you have to consider. How much Resources your website needs and how much Traffic your Website will get.

1. If you are running a Resource heavy WordPress (or Drupal, Joomla, MediaWiki, Magento, Zen Cart, Medium, Ghost or any other CMS) website and you also expect a lot of visitors we recommend WordPress Hosting.

2. If you are tight on Budget and your Website has mostly Static elements or you don't expect a lot of Traffic, a Shared Hosting Plan should be an Optimal choice. There is no clear answer so Upgrades and Downgrades are available to all Customers!

Just to make it clear, you can't make a wrong decision as all of our Hosting Plans can support all kind of Websites, so don't be afraid to try out any of our Packages!

What are Nameservers and How do I Update them?

If you already have a Domain at another Domain Registrar you have to update your Nameservers. Simply log in to your Account at the Domain Registrar where your Domain is and update your Domain Nameservers.

You will receive information about our Nameservers in an E-mail once you Purchased one of our Hosting Plans. You can also find our Nameservers in this FAQ or on our Website.

If you buy your Domain from us then the Nameservers are configured automatically to Point to the Server your Website is located at!

How do I Migrate my Website to SiteHostar?

You have three options to Migrate your Website to SiteHostar:

1. Copy paste the Files from your old Hosting via FTP or Cpanel File Manager to your Computer, then re-upload the Files to our Servers where your new Cpanel is Located. The easiest way is to keep all your files in a ZIP folder and extract it in Cpanel. In the case of WordPress don’t forget to also Export/Import your Database!

2. You can create a full Backup copy of your Website in Cpanel Backup Manager (.tar file). You have to Download this Backup and send it to us. (Note: Since you don’t have SSH access to our Hosting servers you can’t restore these on your own).

3. If you have a WordPress Website, then the easiest solution is to use a Migration Plugin. Install the Migration Plugin on your Website and Export your WordPress website to your Computer. Install the same Migration Plugin to your fresh WordPress installation on our Servers and Restore your WordPress Website! This works with all CMS that has a Migration Plugin or Addon available.

How much Storage do I need for my Website?

Depending on the type of your Website, your resource need might vary, however, the rule of Thumb is as follows:

Static Websites:

The average Static Website can take up from a few Kilobytes to a few Megabytes. Without Video Content, Downloadable Files or a lot of Pictures of course!

WordPress Websites:

The average WordPress website is about 500 MB, however, it is not unusual to see them between 200-300 MB. WordPress Websites also heavily use their Database so you have to consider how big your Database is as well!

Conclusion:

This means that our smallest Package can sustain any kind of Website you might have, however you have to Consider how much Storage you will need as Time goes on. You also have to Consider how much Performance you will need to Guarantee an excellent Visitors Experience.

Can I Host Multiple Websites with one Hosting Package?

Yes you can! Hosting additional Websites is allowed and is Defined by a term called "Addon Domains". You can see how many Addon Domains we allow for each Package in the Package Description!

Keep in mind that each Hosting Package has a finite amount of Resources, which means it might still be Beneficial to have Multiple Hosting Packages for Multiple Websites!

How long does it take to Setup my Reseller Hosting and do I also need a Domain?

At SiteHostar your Reseller Hosting is Setup Automatically and Instantly right after Payment has been Made. All details regarding your Reseller Hosting Package will be E-Mailed to you!

When you order you will need to Either already have a Domain name or Purchase a Domain Name. If you already have a Domain simply Point the Nameservers to our Servers (You can read more about Nameservers below). If you don't have a Domain yet you will have to Purchase one either from SiteHostar or from a Domain Registrar.

In short, you need a Domain name first to buy a Reseller Hosting Package, however, the Hosting Account is set up Automatically!

what is the Difference between SiteHostar Budget Reseller and other Reseller Plans?

There are only two Differences between our Budget Reseller Packages and other Reseller Packages.

1. Web engine: Our Budget Reseller Hosting runs on Nginx.

2. Maximum Allowed I/O: Websites based on WordPress and other CMSs require more interaction with their Databases compared to Static recources. When a visitor views your website it requires more performance to load a WordPress website instead of a simple HTML Website.Our Enterprise SATA HDD are able to handle any type of Websites with very Generous Storage Allocation!

Which Reseller Hosting would you recommend for my Business?

There are two major factors you have to consider. How much Resources your Business needs and how much Traffic your Sub-Accounts will get.

1. If you are running a Resource heavy Business (with a lot of Drupal, Joomla, MediaWiki, Magento, Zen Cart, Medium, Ghost or any other CMS) website and you also expect a lot of visitors we recommend Budget M or L Hosting.

2. If you are tight on Budget and your Business' Sub-Accounts have Mostly Static elements or you don't expect a lot of Traffic a Budget S Plan should be the Optimal choice.

3. Anything between the two above fall in the Budget Reseller M Hosting category. There is no clear answer so Upgrades and Downgrades are available to all Customers!

Just to make it clear, you can't make a wrong decision as all of our Reseller Hosting Plans can support all kind of Websites, so don't be afraid to try out any of our Packages!

What are Custom Nameservers and How do I Create them for a Reseller Account?

Custom Nameservers can be Created by you at your Domain Registrar. Your Customers will be able to use you Custom Nameservers when they update their own Nameservers to connect to the Server. This will make the Reseller Service White-Labeled. Your Customers will not know that you are a Reseller.

If you already have a Domain you have to create your Reseller Custom Nameservers. Simply log in to your Account at the Domain Registrar and add two A records for your Domain in the DNS Management Section. You have to add the IP of our Server to your Custom Nameservers:

195.154.182.162 for the First Nameserver

172.107.3.166 for the Second Nameserver

You can create any Subdomain you want: a few examples:

NS1.yourdomain.com, NS2.yourdomain.com

WH1.yourdomain.com, WH2.yourdomain.com

SE1.yourdomain.com, SE2.yourdomain.com

If you buy your Domain from us then the Nameservers are configured automatically to Point to the Server your Website is located at! Keep in mind that Custom Reseller Nameservers still have to be Created!

How much Storage do I need for my Reseller Business?

Depending on the type of your Business, your resource need might vary, however, the rule of Thumb is as follows:

Static Websites:

The average Static Website can take up from a few Kilobytes to a few Megabytes. Without Video Content, Downloadable Files or a lot of Pictures of course!

WordPress Websites:

The average WordPress website is about 500 MB, however, it is not unusual to see them between 200-300 MB. WordPress Websites also heavily use their Database so you have to consider how big your Database is as well!

Conclusion:

This means that our smallest Package can sustain any kind of Business you might have, however you have to Consider how much Storage you will need as Time goes on. You also have to Consider how much Performance you will need to Guarantee an excellent Customer Experience.

Can I Host Multiple Websites with one Reseller Hosting Package?

Yes you can! Hosting additional Websites is allowed and is Defined by a term called "Addon Domains". You can see how many Addon Domains we allow for each Package in the Package Description!

Keep in mind that each Hosting Package has a finite amount of Resources, which means it might still be Beneficial to have Multiple Hosting Packages for Multiple Websites!

Which Billing Software should I use after I Bought a Reseller Package?

The most widely used Billing Software currently is WHMCS (Leased)(https://www.whmcs.com/) due to it's Quality, Stability and Features. It is a paid Software.

Other Paid Software Include Blesta (One-Time Fee) (https://www.blesta.com) and Clientexec (Leased or One-Time Fee) (https://www.clientexec.com).

If you are Looking for a Free Alternative we Recommend Boxbilling (Free and Open Source) (http://www.boxbilling.com/)

You can also find more Limited Hosting Billing Softwares on Themeforest, but Boxbilling usually trumps those.

Why do Domains with Different TLD-s Cost more?

All Domain prices are strictly set by the centralized Domain Registrars. Hosting Companies like us have very little say in what Domains should cost. The Price you pay for the Domain helps maintain the Domain Registrar.

Usually newer or less used TLDs cost more as there is extra administration on the part of the Domain registrar.

Do you make a Profit on Domains?

We do not make any Profit on any of the Domains. We only offer Domain services to increase the convenience of our Hosting Services. All Savings all passed directly to the Customer.

Which TLD should I Choose? Is .com the Best?

Usually .com is the best option for your Website as it’s easily remembered by most People. There are no Technical reasons why .com is better though.

There are a few exceptions where other TLDs are advisable. For example, if you market for a specific Country then you should use the Country specific TLDs like .RU or .US. If you are a Non-Profit Organization you might want to use .ORG.

There is a recent Trend among new Tech Companies to use the .io TLD.

To summarize, you should generally use .com, and you should only use another TLD if you have a good Reason to do so.

Everything is already Taken! How do I come up with a Good Domain name?

Unfortunately, the most Popular Names are already Taken so some thinking might be necessary on your part to come up with a Great Domain name.

It is not an easy Process and you shouldn’t rush it as it’s the Domain Name that is the Hardest to Change Later on.

There are powerful name Generators that you can use if you run out of ideas. For example: https://www.namemesh.com/